TERMS OF SERVICE





Big Little Guy LLC
Terms of Service for Pressure Cleaning
*Licensed and Insured
Vero Beach, FL



1. Legally Binding Agreement
By singing a agreement with Big Little Guy LLC, you are signing a legally binding contract for work to be completed at an agreed upon price. In the event that you break a service agreement, all deposits made to the company shall be surrendered as damages.

2. Product Warranties
All Warranties are limited to those offered by the manufactures of the products used by Big Little Guy LLC, makes no additional warranties. If you ever have a concern or concerns regarding our work, Big Little Guy LLC, should be notified immediately.

3. Water Usage
By signing this agreement, you agree to provide Big Little Guy LLC, the right to use an on-site water supply as needed to complete the stated project without compensation. If an exterior water supply off location is required it will be at an additional charge. It is the Customer's responsibility to make sure the water supply is on and working before we arrive. Additional charges will be applied if water is not available.

4. Electrical Usage
By signing this agreement, you agree to provide Big Little Guy LLC the right to use an on-site source of electricity as needed to complete the stated project without compensation. If an exterior source is required it will be at an additional charge if required.

5. Color and Tone
The properties and species of wood, age and weather can greatly affect the resulting color or tone of the stain. Note: Variances may occur on individual boards as well as total project densities and other characteristics vary across and throughout wood. Big Little Guy LLC and all of its associates attempt to represent final finish color and tones as best as possible. While we can often give you an idea of the overall color or tone you must expect some variance in the overall finish.

6. Courtesy
While Big Little Guy LLC is on location on your property, you are responsible for keeping all children and pets, as well as other individuals away from the work area. Children and pets must be kept off work surface for at least 24 hours after our work is complete. This is for your safety as well as our own.

7. Payments
Payments to Big Little Guy LLC are due as per the agreement schedule and are to be paid by online payment, check or cash. All balances are ALWAYS paid due upon completion of the job. Any variance to this policy must be agreed upon and in writing on our agreement. Late charges will be immediately assessed (within 30 days) on all balances not paid in accordance with agreement terms. The customer agrees to pay any collection cost incurred by Big Little Guy LLC related to the collection process of outstanding balances.

8. Scheduling
Scheduling in a business in which productivity relies upon the weather, can be difficult. Inclement weather may affect scheduling. We try our best to keep scheduling conflicts to a minimum, however circumstances that are beyond our control may affect your project start and completion dates. You will be notified of any changes.

9. Removal & Replacement of Deck Contents
Removal and replacement of grills, deck furniture, planters, etc. is the responsibilities of the homeowner. Should we need to remove items from the deck, we will not be responsible for breakage or for storage issues. An additional charge will be applied for the time & labor devoted to the removal of these items.

10. Damages
Big Little Guy LLC is not responsible for damages due to improperly installed siding, loose shingles, or siding, broken or open windows, improperly sealed windows, wood rot, defective construction, loose paint, improperly secured wires, loose or improperly installed gutters and leaders, and improper caulking. In every aluminum siding case, and in some case in vinyl siding, the sun and weather will bleach the color and cause it to fade. Power washing, which entails removal of chalky, gritty of failing surface materials, may cause the faded aspects of the vinyl or aluminum to stand out. Big Little Guy LLC will not be responsible for such conditions. Big Little Guy LLC will not be responsible for loose mortar that may dislodge during the cleaning process. The customer understands they have hired a power washer to use pressure and applicable chemicals to clean a specific surface. Any surfaces affected under or around a specific cleaning surface is beyond our control and the customer cannot hold Big Little Guy LLC responsible for any damages. 

11. Stains
Some stains cannot be removed by power washing. Tree sap, artillery fungus, splatters from stain and paint are examples of materials that cannot be removed by conventional means. We make ever attempt to point out these areas out to the customers when quoting the project. Sometimes, these stains cannot be removed at all. we are not responsible for a customers lack of maintenance regarding and item or property. We cannot guarantee a perfectly clean surface.


12.
Big Little Guy LLC expects your property to be in good repair and weathertight. This includes, but is not limited to all electrical service including receptacles and light fixtures. Doors and windows shall also be weathertight. Big Little Guy LLC is not responsible for damages as a result of water infiltration from poor or improper installation, maintenance or repair of electrical related items or doors or windows. Big Little Guy LLC cannot guarantee removal of artillery fungus, Iron, and or mold from exterior surfaces.

13. Windows
Windows may become water spotted as a result of our services. Window cleaning is NOT included unless otherwise agreed upon. Window washing service does not include hard water stain removal and window resurfacing. If window sill paint is powdered and dripping/"crying " onto the windows after widow washing is complete, we cant guarantee it will meet the customers expectation. Big Little Guy LLC will not be held responsible for any window surface or sticker that will be effected by washing and/or cleaning chemical use. Windows coming completely clean cannot be guaranteed without regular cleaning intervals suggested by Big Little Guy LLC.

14. Roof Cleaning
Big Little Guy LLC will not be held liable or responsible for any damage to plants, furniture, grass, paint and finish, vehicles, roofing surfaces, due to roof cleaning with chemicals or high pressure. Mold treatment chemicals will be used for every roof cleaning unless otherwise stated. Big Little Guy LLC tries to limit roof walking at all times to minimize roof damage to tile and other surfaces. Customer is responsible in removing all items from near the roofs edge to protect from chemical runoff and to cover what they don't want effected by chemicals. When Big Little Guy LLC covers plants for the customer, we cannot guarantee heat damage from the tarp or plastic will not damage plant. Big Little Guy LLC is not responsible for any variances in roofing color from our roof cleaning process.
                                                                                                                                                                           
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Owner /Manager                                                                             Date






Vero Beach     -         Sebastian      -        Ft. Pierce        -          Indian River County
Residential & Commercial: Pressure Washing Service, Pressure Cleaning Service, Roof Cleaning, Power Washing, Pressure Washer Washers, Window Cleaning, Screen Repair, Parking Lot Cleaning, Sidewalk Cleaning, Commercial Surface Cleaning. *Licensed and Insured

3475 1st PL Vero Beach, FL 32968